In case it is useful for the archives: I discovered after I wrote that we had not installed Java, and the PDF tags rely on it. Once I installed Java and updated the library and class paths, LJAPI was showing as Enabled and Active, and PDF creation worked.

I realized that Java was likely the issue thanks to this thread: http://www.lassotalk.com/256149

Thanks,
Ginny

Ginny White
American English Institute
University of Oregon

> On Aug 7, 2016, at 12:44 PM, Ginny White <marthaflour@gmail.com> wrote:
>
> Hi All — we are in the process of moving from Lasso 8.5 on a Mac server to 8.6 on a Windows Server 2008R2. Any advice on how I could quickly diagnose why PDF creation is not working? I keep getting “500 - Internal server error.” I am new to Windows server admin, so this is definitely an uphill battle. I’m not sure if I missed something in Lasso settings, the Lasso installation, the Windows server configuration, or if something about the files themselves are killing things, or….?
>
> Thanks in advance for your help!
> Ginny
>
>


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