Folks - this is an odd request for advice and/or referral.

The upshot of my story is this:

Several times over the past 8 months or so, Amazon orders not placed by me and NOT CHARGED TO MY CREDIT CARD, have appeared in my Amazon Archived Orders History. In addition, the credit cards used to place these orders then appeared in my Amazon “payment options”, giving me the ability to make purchases on the credit cards of unknown people.

I have provided all the details to Amazon and their response is that all these orders were placed by my computer while under the control of some unspecified malware. They assert that all orders contain the IP address and/or other fingerprint (unspecified) of my machine.

I know this to be false since I have spoken to people whose personal information appears as having made and received these orders, and they assure me that they indeed placed them from their homes and on the credit cards.

But I’d like some expert consultation on how the “malware” postulated by Amazon might work, or if it is even possible. I’m running Yosemite (all current patches) and am careful about opening attachments etc.

Any advice or referrals to a Mac security expert that I could consult with are appreciated.

Thanks

lee


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